These terms and conditions (“Terms and Conditions”) administrated by The Silver Rewards (“Loyalty Program”), and members of the program will earn points in relation to a qualifying online purchase and online activities.

1. MEMBERSHIP AND PARTICIPATION

The Loyalty program is a free Membership. You must open an account in order to accumulate a point. The Silver Circle is available to all individuals with a valid residential address.  If you are under the age of 18 years, you must have parental/guardian approval to opt into the Program. To participate in The Silver Circle, you must accept the listed terms and conditions. All rewards and monetary discounts are in AUD.

2. EARNING POINTS

Members of The Silver Circle are eligible to earn points once a purchase has been processed at www.ithappensonlakemartin.com or one of ithappensonlakemartin boutique stores. You must be logged into your account in order to earn points, these points will then be automatically applied to The Silver Circle account after a purchase has been processed. It is the customers responsibility to notify boutique staff when making a purchase in-store to add points to their The Silver Circle membership profile.

• Members will earn 1 point for every $1 dollar spent; this excludes shipping.
• Gift Card purchases are not eligible to receive points.
• Points are rounded down to the nearest whole number.
• At times, The Silver Circle will run bonus point promotions. Members can earn additional or "bonus points" in connection with their purchase of certain online products during a specified timeframe. This timeframe will be outlined in the terms and condition of the bonus point promotion.
• Bonus point offers cannot be combined with any other offer.
• Points earned for a purchase that is then the subject of a return, cancellation, declined credit card or gift card will be deducted from your account in an amount equal to the points earned for the original transaction. Points will not be reapplied back to your rewards account for any reason on a returned order.

Points Expiry

All unredeemed points will expire on a rolling basis for customers who have not engaged in points activity for 1 year (365 days) or more.

Any transactions that fall outside of The Silver Circle commencement date will not be included in a customer’s reward program profile.

3. VIP TIERS

As part of The Silver Circle program the accumulation of points will place an individual in a specific tier:

• Rose Gold: 0-600 points
• Gold: 601-1200 points
• Silver: 1201+ points

Each tier has specific perks and exclusive rewards which are outlined on The Silver Circle Explainer Page. Each reward and exclusive perk are subject to their own terms and condition which are outlined in section 4.

A member’s VIP tier is based on their activity starting from the date of the account creation. A member has one calendar year to achieve a VIP tier. A member qualifies for the VIP tier for the remainder of the calendar year (January 1 to December 31) and the following full calendar year.

4. REWARDS

Any rewards, gifts, benefits or offers communicated as part of The Silver Circle Loyalty Program may include specific offer terms and conditions, including expiry dates and redemption conditions. You should read these Terms and Conditions carefully. All offers, gifts, benefits or rewards are not transferable and cannot be redeemed for cash or equivalent.  

Entry Rewards

• An individual in the Gold tier will receive an entry reward of a $15 voucher, which is valid for 30 days after being issued. The $15 voucher will apply to all orders over €50.00. This offer cannot be used in conjunction with any other discount code or promotional offer. Excludes Sale Items, Jewellery Accessories, Limited Edition, Gift Cards, Gift Wrapping, Pre-Order, Earring Accessories and Extensions.
• An individual in the Silver tier will receive an entry reward of a $30 voucher, which is valid for 30 days after being issued. This offer cannot be used in conjunction with any other discount code or promotional offer. Excludes Sale Items, Jewellery Accessories, Limited Edition, Gift Cards, Gift Wrapping, Pre-Order, Earring Accessories and Extensions.

Ways to Redeem

• Spend 200 points, get $20 discount off $79 minimum
  Members are required to spend a minimum of 200 points to redeem the $20AUD discount. Members must be signed into their The Silver Circle account at the time of purchase to earn the $20AUD discount. The $20AUD discount is eligible to be used on orders over $79AUD and expires 30 days from date of redemption. It is the customers responsibility to notify boutique staff when making a purchase in-store to add points to their The Silver Circle membership profile. This offer cannot be combined with any other offer. Offer not applicable to previous or existing orders. Offer cannot be applied to future transactions. Excludes Sale Items, Jewellery Accessories, Limited Edition, Gift Cards, Gift Wrapping, Pre-Order, Earring Accessories and Extensions
  
  
• Spend 500 points, get $50 discount off $99 minimum
  Members are required to spend a minimum of 500 points to redeem the $50AUD discount. Members must be signed into their The Silver Circle account at the time of purchase to earn the $50AUD discount. The $50AUD discount is eligible to be used on orders over $99AUD and expires 30 days from date of redemption. It is the customers responsibility to notify boutique staff when making a purchase in-store to add points to their The Silver Circle membership profile. This offer cannot be combined with any other offer. Offer not applicable to previous or existing orders. Offer cannot be applied to future transactions. Excludes Sale Items, Jewellery Accessories, Limited Edition, Gift Cards, Gift Wrapping, Pre-Order, Earring Accessories and Extensions.
  
  
• Spend 700 points, get 20% off discount $49 minimum
  Members are required to spend a minimum of 700 points to redeem the 20% off discount. Members must be signed into their The Silver Circle account at the time of purchase to earn the 20% off discount. The 20% off discount is eligible to be used on orders over $50AUD and expires 30 days from date of redemption. It is the customers responsibility to notify boutique staff when making a purchase in-store to add points to their The Silver Circle membership profile. This offer cannot be combined with any other offer. Offer not applicable to previous or existing orders. Offer cannot be applied to future transactions. Excludes Sale Items, Jewellery Accessories, Limited Edition, Gift Cards, Gift Wrapping, Pre-Order, Earring Accessories and Extensions.

Ways to Earn

Input your birthday for 10 points
Members of The Silver Circle are eligible to earn 10 points once they add a birth date on to their account. The 10 bonus points will automatically be added to The Silver Circle account when a member inputs their birthday into The Silver Circle rewards page.

Follow us on Instagram for 30 points
Members of The Silver Rewards are eligible to earn 30 points once following @ithappensonlakemartin account on Instagram. The 30 bonus points will automatically be added to The Silver Circle account when a member follows @ithappensonlakemartin on Instagram.

Birthday Rewards

• An individual in the Rose Gold tier will receive a $15 voucher, which is valid for 14 days from the date of issue. The $15 voucher will apply to all orders over €50.00. This offer cannot be used in conjunction with any other discount code or promotional offer.
• An individual in the Gold tier will receive a $20 voucher, which is valid for 14 days from the date of issue. The $20 voucher will apply to all orders over €50.00. This offer cannot be used in conjunction with any other discount code or promotional offer.
• An individual in the Silver tier will receive a $50 voucher, which is valid for 14 days from the date of issue. This offer cannot be used in conjunction with any other discount code or promotional offer.

The Birthday voucher will be sent to each member of The Silver Circle on the first date of each month. The Birthday Reward is only valid to those who have Input their birth date on The Silver Circle 30 days prior to the first day of birth month.

Mystery Gifts

Silver members who are a part of The Silver Rewards program are eligible to receive a mystery gift.

• Silver members are eligible to receive one mystery gift a year and must be within the tier during the timeframe by which the gift is redeemable. Silver members will be notified when the promotion is active. The free Mystery gift is not redeemable outside of the specified timeframe. This gift cannot be returned, exchanged or refunded.

Secret Sales

Secret sales are only available to members who are a part of The Silver Circle. Each secret sale promotion will have its own set of terms and conditions.

5. GENERAL

ithappensonlakemartin expressly reserves the right to change The Silver Circle program components at any time. These components include but are not limited to; qualifying points for the VIP tiers, expiry dates or the way in which rewards, gifts, benefits or offers are earned and redeemed.  Any changes can be made without advance notice. Points are non-transferable and cannot be redeemed for cash. The interpretation and application of the program's Terms and Conditions are at the sole discretion of ithappensonlakemartin.

For more information or other questions, please email Silver Support at [email protected]